To properly use the new Samba cartridge, please review the technical information, downloads and settings referenced below.
The links lead to our Customer Hub, so please use your login credentials or request access here with your Dimatix Materials Printer (DMP) serial # that’s found on the back of your printer or in the “About” section of the printer software.
1. Cartridge Data Sheet & Ideal Fluid Requirements
See Product Datasheet PDS00142
2. Printer Software for the DMP
DMP-2850
Customer Hub: Download and install Drop Manager V3.2
DMP-2831
Customer Hub: Download and install Drop Manager V2.1
3. Printer Firmware for the DMP
DMP-2850
Customer Hub: Download and install the FPGA and Firmware
DMP-2831
None needed
4. Waveform and Cartridge Settings Files
DMP-2850 and DMP-2831
Customer Hub: Download and install the Cartridge Settings and Waveform
5. Selecting Cartridge Type
Guidance on how to select 12-jet cartridge
Customer Hub: How to select 12-jet cartridge in the Drop Manager software
6. Setting the Cartridge Angle
Guidance document & Table of correlation
Customer Hub: Set Cartridge Angle / Print Resolution
Frequently Asked Questions
Will the new Samba cartridge be compatible with the current Dimatix Materials Printer?
Yes, the new Samba cartridge will be compatible with any DMP-2800 series printers. There is no form factor change from the legacy version and will fit right in your printer.
What software version of the Drop Manager will be needed in order to properly use the new cartridge?
Drop Manager version 3.2 or later will be needed for DMP-2850 printers and version 2.1 or later for DMP-2831 printers.
Can the same fluid and waveform that was used with the legacy cartridge also be used with the new Samba cartridge?
Like the Samba printhead, the ideal fluid viscosity needed for use with the new Samba cartridge is in the range of 4-8 cps. If the fluid viscosity is higher than 8 cps, increasing the jetting temperature (controllable with the DMP) may help to effectively lower its viscosity. The Samba cartridge waveform is recommended as a starting point for jetting optimization and is available for download in our Customer Hub.
To read more FAQs about the new Samba cartridge, please click here.
Other questions? Please contact us!
To order the new Samba cartridge for your DMP, please email our Customer Service at fdmxcustservice@fujifilm.com.
Contact Information
FUJIFILM Dimatix, Inc.
Materials Deposition
2250 Martin Avenue
Santa Clara, CA 95050
USA
Website: www.dimatixmaterialsprinter.com
Email: fdmxmdsupport@fujifilm.com
Customer Hub: fujifilmdimatixdeposition.na1.teamsupport.com